Price-hidden products in CommerceUp help when not everything should be bought with one click: machinery, projects, confidential lists, or items that require a quote. The catalog shows the product and channels the sales conversation.
Who it is for
- Wholesalers with negotiated pricing.
- Manufacturers with custom configurations.
- Teams that want a qualified lead before revealing the rate.
How to implement it
- Mark the SKUs that must not show price to visitors or certain groups.
- Define the CTA: “Request a quote,” “Inquire,” or a lead form.
- Ensure follow-up (sales or agent) so the lead does not die in the inbox.
- Measure lead → order conversion in Analytics.
Relationship with visibility
Combine with hiding prices from non-logged-in visitors when the catalog is closed or semi-closed.
Frequently asked questions
Can a logged-in customer see the price?
Yes, according to group/list rules. Price-hidden usually applies to the public or to unapproved accounts.
Can I use an agent to respond?
Yes. Super Humanos agents can qualify and route; the human closes the complex negotiation.
Do I lose SEO by not showing price?
You gain leads; product-page SEO still drives discovery. Price is not required to rank a useful product page.