Minimums and multiples per product in CommerceUp are quantity rules: for example, a minimum of 6 on the first order and reorders of 1. They reflect blisters, cases, and wholesale policies without fighting the cart.
Problem it solves
Without rules, the portal accepts unviable orders (1 unit of a master pack) or forces rigid minimums that scare away regular customers. CommerceUp allows different policies depending on the stage of the commercial relationship.
Configuration steps
- List SKUs with forced pack size (blister, case, pallet).
- Define first-purchase minimum vs. reorder.
- Configure the multiple (by 2, by 6, etc.).
- Validate clear error messages on the storefront.
Useful combinations
- With flexible pack sizes.
- With per-customer lists so the minimum respects the segment.
Frequently asked questions
Can I have a different minimum per customer?
Rules are based on the product’s commercial logic and the purchase context; fine detail is defined during implementation.
What if the ERP uses another unit?
You need to map pack sizes. The portal and the ERP must speak the same sales unit.
Does it affect the WhatsApp agent?
Yes: the agent must validate the same rules when building the order, or Admin will reject invalid quantities.